PRIVACY POLICY

This privacy notice for 4vor4 UG ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Use our website or any of our applications that link to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Key Information About Data Processing

We partner with several service providers to process your data:

• Firebase (Google) for user authentication and data storage
• OpenAI for processing text and generating AI responses
• Anthropic (Claude) for advanced language processing
• Microsoft Azure for cloud services and processing
• Amazon Web Services (AWS) for infrastructure and processing

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, including:

• Email addresses
• Names
• Usage data and preferences
• Content and prompts submitted to our AI services

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

• Provide and improve our AI services
• Process your requests and generate AI responses
• Maintain and optimize our services
• Communicate with you about your account and usage

AI-Specific Data Processing

When using our AI services, we process:

• Chat history and conversations
• Generated content and responses
• User preferences and settings
• Usage patterns and interaction data
• API usage and credit consumption

Third-Party AI Services

We utilize various AI services to process your requests, including:

• OpenAI's GPT models for text generation and processing
• Anthropic's Claude for advanced language understanding
• Azure AI services for additional processing capabilities
• AWS AI services for infrastructure and processing

These services may process and store your data according to their respective privacy policies.

Payment Processing

For subscription and credit purchases, we process:

• Payment information through Stripe
• Subscription status and history
• Credit balance and usage history
• Transaction records

Payment data is processed securely through Stripe and we do not store your complete payment information.

Data Retention

We retain different types of data for varying periods:

• Account information: As long as your account is active
• Chat history: For 30 days after creation
• Payment records: As required by law (typically 7 years)
• Usage logs: 90 days for technical and security purposes

Security Measures

We implement several security measures to protect your data:

• End-to-end encryption for sensitive data transmission
• Secure cloud storage through Firebase and AWS
• Regular security audits and updates
• Access controls and authentication requirements
• Monitoring for suspicious activities

User Rights and Controls

You have the right to:

• Access your personal data
• Request deletion of your data
• Export your chat history
• Modify your privacy settings
• Opt-out of certain data processing
• Request information about data usage

To exercise these rights, please contact us at

Usage Limitations

Our service has certain usage restrictions:

• Age restriction: Users must be 18 years or older
• Fair usage policies for API calls and credit consumption
• Prohibited use of service for illegal or harmful purposes
• Restrictions on automated access and scraping

16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at